Everything it takes to run the operation

Used to Bookings by phone, email, the website and the desk, copied into a spreadsheet by hand.

Now Online, desk and partner bookings land in one calendar, against the same availability.

Used to Chasing unpaid bookings by email, one guest at a time.

Now Guests pay online when they book, and unpaid bookings are reminded and released on their own.

Used to Paper forms on a clipboard at the meeting point, and a parent to find for every child.

Now Guests sign on their own phone before they arrive, and your team can see who has signed.

Used to Calling guests the night before for ages, sizes and allergies.

Now Ages, ability, medical and dietary notes, emergency contacts and equipment sizes come in with the booking.

Used to The season roster in a spreadsheet, and days off agreed by text.

Now Shifts, availability and days off for the whole team in one place, weeks ahead.

Used to Two sick calls at 7am, and the morning line-up on a whiteboard to redo.

Now See who’s free and qualified, and move their groups across in a few clicks. Your team leads make the call.

Used to “What time do we meet?” calls all evening, and reminder emails written one by one.

Now Confirmations, receipts, reminders and feedback requests go out on their own, written in your words.

Used to Rebuilding the month’s hours from rosters and text messages, by hand.

Now Hours and pay come from the schedule your team actually worked, at each role’s rate.

Used to A commission sheet for every hotel and agent, and their bookings sent in by email.

Now Partners book through their own links and see their own bookings, with commission or invoices worked out for you.

Used to A separate spreadsheet and inbox for every resort or base.

Now Every resort or base runs from one system, each with its own team and schedule.